Date: Friday 12 November
Time: 2.30pm
Location: Mr & Mrs Tipton, 1 Bardsey Walk, Longton, Stoke On Trent. ST3 2SW (not easy to find - apparently their house is the only one with a conservatory for identification)
Tel: 01782 327042

Assignment: This is for a case study by insurance company Fortis Insurance. Mr & Mrs Tipton have been interviewed about this and these pictures will accompany their story.

Brief: Mr & Mrs Tipton had a major flood in their kitchen. This was caused by a burst pipe but proved impossible to turn the water off because the local council had tarmac'd over the outside stop cock! This resulted in water coming into their house for 19 hours.